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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Betsy Belote

March 10, 2023

5  out of  5 rating by Betsy Belote
"Nicki is so quick to respond to all my emails I send. Haha. I feel like I send all the emails. But she's quick and always so helpful."

Kate Till

February 28, 2023

5  out of  5 rating by Kate Till
"ADAM BIBB and his staff have been and are the BEST insurance agency ever! My husband and I have nothing but positive things to say about the agency in the 4 years we've been with them. Thanks to all of you for taking such good care of us. Kate & Dave"

Jess Fletcher

February 28, 2023

5  out of  5 rating by Jess Fletcher
"Always a great experience. Very helpful and actually take the time to talk to their customers and helping you out."

Shaun Stonerook

February 27, 2023

5  out of  5 rating by Shaun Stonerook
"Great service and very friendly."

Brenda Manley

February 17, 2023

5  out of  5 rating by Brenda Manley
"Thank you Adam and associates for always helping our family. We wouldn’t trust anyone else with our insurance needs, but YOU!!"

Sherry Cottle

February 17, 2023

5  out of  5 rating by Sherry Cottle
"Adam Bibbs State Farm has been my insurance company for 7 years now. They have been easy and reliable to deal with through many home and car issues. I call them for help and they respond in kind. I recommend them highly."

Brad Perrine

February 16, 2023

5  out of  5 rating by Brad Perrine
"Adam Bibb’s State Farm agency does business the right way. They actually are concerned about their clients and do everything they can to make sure the customer is taken care, especially when it comes to a claim if you happen to have one. Highly recommend this business. You can’t go wrong! Brad Perrine"

Jeffrey Stone

February 16, 2023

5  out of  5 rating by Jeffrey Stone
"Adam and his organization are absolutely the best of the best. Day or night always there to help."

Jason Dunham

February 16, 2023

5  out of  5 rating by Jason Dunham
"Excellent service, very informative and direct. I really enjoy the friendly atmosphere within this agency. Makes me feel at home thankyou."

Jeremy Chapman

February 16, 2023

5  out of  5 rating by Jeremy Chapman
"Great team that provide excellent customer service and incredible price rates. I would recommend Adam Bibb State Farm Insurance to anyone looking for great service and reputable insurance coverage!"

Alyssa Dunham

February 16, 2023

5  out of  5 rating by Alyssa Dunham
"I've enjoyed every minute at being with Adam Bibbs State Farm office because of their competitive rates and amazing customer service. They go above and beyond to serve their customers needs."

Terri Chapman

February 16, 2023

5  out of  5 rating by Terri Chapman
"We have been with Adam Bibb for many years. My car had been wrecked and I just made one call and everything was taken care of. I even had a rental for several weeks . Betsy and Nicole are very sweet and they are all very knowledgeable of the insurance company which I'm sure is very complicated."

Kathy Crosbie

February 15, 2023

5  out of  5 rating by Kathy Crosbie
"We have been with State Farm for 30 years. We have home and auto policies. I love how responsive they are when we need them. They really are "like a good neighbor" friendly, professional and efficient."

Michael Thrush

February 15, 2023

5  out of  5 rating by Michael Thrush
"Nikki is always so helpful as are the rest of the people who work at this office. We have been totally satisfied with the service we have received. Their new office is beautiful."

Chris Bowman

February 11, 2023

5  out of  5 rating by Chris Bowman
"The staff is very professional and helpful. They are always very friendly and willing to assist."

Matthew Lewis

February 10, 2023

5  out of  5 rating by Matthew Lewis
"The people at the Adam Bibb agency our special group that understands what services about. It's nice to have real people to deal with 💯. I've dealt with a lot of people in my life there are very few that deserve six stars I could count them on one hand and this group would be there."

C Bass

February 9, 2023

5  out of  5 rating by C Bass
"Great customer service and always willing to go the extra mile for you !"

Wesley Reed

February 9, 2023

5  out of  5 rating by Wesley Reed
"Adam and his team are exceptional. Always available when you need them most. As long as Adam is in the insurance industry he’ll have all my business."

Dave Cooper

February 8, 2023

5  out of  5 rating by Dave Cooper
"Adam Bibb at State Farm and his team are fabulous. They are always looking for ways to same me money. Having 2 vehicles, a recreational vehicle and home owners insurance combined is a great savings. Thanks for being my agent."

Nina Sferrella

February 8, 2023

5  out of  5 rating by Nina Sferrella
"I have always had State Farm car insurance my entire driving career under my parents’ policy with Adam Bibb. I recently switched the policy to my name. Betsy was able to make the process super simple and easy for me to switch. She advised me on changes to my policy that will get me the best coverage for the best price. I would definitely recommend Adam Bibb and Betsy!"

Ryan Borland

February 7, 2023

5  out of  5 rating by Ryan Borland
"Adam and his staff are always “on-point” 24x7 !!! Highly recommend!"

Joseph Duncan

October 13, 2022

5  out of  5 rating by Joseph Duncan
"They are great! I have been with State Farm since 1977 and have always been happy with their service."

Nancy Westfield

August 12, 2022

5  out of  5 rating by Nancy Westfield
"I recommend this agency highly. Nicole has gone above and beyond in assisting me with a recent claim and is always easy to reach and responsive to any concerns. She is patient, knowledgeable and kind. Adam has been very helpful in reviewing my policies and recommending changes."

Lindsay A

March 28, 2022

1  out of  5 rating by Lindsay A
"I was with Adam Bibb State Farm Insurance Agency for over a year. Recently, I called to ask a few questions about my auto insurance policy and was told someone would call me back with some answers but, no one called me back. Two weeks later I called again, multiple times for several days, and asked to speak with Mr. Adam Bibb himself. His office staff repeatedly told me he was out of the office or busy. Finally, Mr. Adam Bibb returned my calls. I thanked him for calling me back. I began asking him questions about my auto insurance policy and he became annoyed with me saying that he doesn't handle this stuff himself, his staff did. (Now, I'm confused because it IS "Adam Bibb" State Insurance Agency and it also states HIS name on my auto insurance policy as HIM being my agent.) As I continue to ask questions to better understand my policy, it's clear by the harsh tone in his voice he is getting angry, and he YELLS at me out of his frustration. He acknowledged this and actually tried to justify YELLING at me. This is more than just poor customer service but poor business practice. I immediately switched auto insurance the very next day. I am actually saving more money and I have more coverage than I did before. He actually did me a favor. I hope this review helps other loyal customers in the future."

Claudette Fry

February 9, 2022

5  out of  5 rating by Claudette Fry
"Contacted the office today and was assisted by Mickie, she is just wonderful and took care of everything for me. I appreciate the great customer service in this day and age."